FAQs

China Telecom Americas (CTA) was opened in California as a representative office of China Telecommunications Corporation Limited. China Telecom USA was incorporated in 2001. This signaled the entrance of one of the first Chinese telecommunications company into the U.S. and of China Telecommunications Corporation Limited into the global marketplace. Due to its expansion into Canada and Latin America, China Telecom USA changed its name to China Telecom Americas in 2007.

China Telecom Americas’ mission is to deliver high-quality data and voice solutions and services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific region. China Telecom Americas is committed to providing unparalleled service and support. Our company’s service philosophy, FocusOne™, provides one-stop for a full suite of telecommunications service. Regardless of an organization’s location, China Telecom Americas can support the following:

• One-Stop Inquiries: A local, single point of contact for global telecom service information
• One-Stop Ordering: A local, single point of contact for ordering global services
• One-Stop Billing: One invoice presented in a unified currency, streamlining the payment process
• One-Stop Fault Reporting: A local, single point of contact for timely resolution

China Telecom Americas is headquartered just outside of Washington, DC. Our mailing address is:

China Telecom Americas
607 Herndon Parkway
Suite 201
Herndon, VA 20170 USA
Telephone: 703-787-0088
Fax: 703-787-0086
Toll-Free: 866-692-8872

China Telecom Americas is a wholly-owned subsidiary of China Telecom Corporation Limited.

• China Telecom Corporation Limited Key Facts
• Founded in 2002
• Largest, No. 1 Fixed line operator
• Operates as primary service provider to all 21 Southern provinces in China
• Covers all 31 provincial territories in China
• Owns and operates CHINANET (China’s largest Internet network)
• Employs more than 371,000 professionals
• Provides broadband access to 300 Cities in all 31 provinces
• Manages 70 percent of Internet market in China
• Registered Capital:  $19 billion
• Total Assets:  Over $50 billion
• Owns cross border cable systems, including Japan-U.S., SEA-ME-WE3 in APCN2, SMW3, Flag, TAE, etc.
• Possesses international bi-lateral connectivity to 100+ countries

For more information about China Telecom Corporation Limited, please visit: https://www.chinatelecom-h.com

Online: Go to Customer Support

By telephone: 1-877-244-6241

By Email: [email protected]

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corporation Limited is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific region.

Learn more about what CTA’s products and services.

Please click here to see our network infrastructure in China.

Please click here to see our global network.

The logo of China Telecom Americas is simple but elegant. The letter “C”, the initial letter of China Telecom, resembles open arms, with a modern and impressive look. It conveys China Telecom’s confidence and enthusiasm. It symbolizes an efficient telecom network connecting all corners and every customer, expressing our customer-oriented philosophy. It also implies the innovative, practical and progressive spirit of the company as well as our vision of development and prosperity and our mission to strive for a better life.

The logo uses the color of blue, which represents hi-tech, innovation and progress. The vigorous-looking calligraphy used in the text, combined with the international style logo, reflects the integration of the traditional, callic design with modern, fashionable element.