Simplify your IT network operations, and reduce operating expenses with NetCare maintenance services
China Telecom Netcare Services
NetCare is a unified customer network management platform that delivers end-to-end, real-time proactive network management and troubleshooting. By bringing your critical network and management functions under NetCare, you can reduce your operating expenses, better allocate your internal IT resources, and focus on your core business.
Total end-to-end, real-time management of network performance and operations
Proactive real-time troubleshooting; NetCare team analyzes network performance and recommends ways to optimize service uptime
Single POC for all network management, troubleshooting and support
Generates in-depth network reports for customer analysis
• The NetCare team’s sole function is to proactively manage and optimize our customers’ networks, while giving them full visibility into network status
• NetCare reduces your fault management and handling times, ensures your network is performing at optimal levels, and lets you focus on delivering better services
• NetCare takes your network burden off your IT team and other staff and allows them to focus on the needs of your core business
• Network management and maintenance functions happen proactively “behind the scenes,” increasing network usability and enabling you to better allocate internal resources
• Two service level packages available to meet your specific required levels of support
• Equipment options available: Let NetCare provide logistical services to customer premises equipment (CPE) that you own, or lease CPE equipment from CT and have it managed by the NetCare team
Stay one step ahead of the competition with China Telecom Americas’ networking and connectivity solutions designed for the unique needs of key industry sectors.
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China Telecom Americas provides 24/7 end-to-end operations management services for your WAN.
Our NetCare solution is designed to support and strengthen the network management and maintenance capabilities of organizations’ IT departments at a reduced cost, increasing the usability for end users and enabling organizations to better allocate internal resources.
China Telecom Americas offers equipment leasing options. We can manage maintenance and warranty services for CPE that you own, or you can opt to lease CPE equipment from us and have it managed by our NetCare team.
Our NetCare solution enables IT professionals to allocate their internal resources to other priorities while we manage network resources. Clients retain full visibility into network operations and equipment status.
Get in contact with a China Telecom Americas product and solutions specialist today.
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