Unified Communications

Maximize your productivity with our suite of converged voice, video and data collaboration technologies.

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Services Unified communications

Overview

Global enterprises need efficient global communication. Our Unified Communications services bring together a suite of services designed to integrate your most important communication technologies, all delivered and managed within common network resources and accessible from any mobile or desktop device.

UC Voice

Benefits

Converge Communications; Optimize Efficiency

Streamline your communications platforms to make them more scalable and ready to evolve as your business grows

Empower your Teams

Enable your team members to work effectively from any broadband-accessible location; Increase productivity and bring people and virtual workgroups together

Lower your Costs

Leverage technology and competitive international call rates; Reduce travel and other costs

Features

Features of Unified Communications

Global Coverage, Flexible Packages and Global Conferencing

Global Coverage, Flexible Packages and Global Conferencing

• Our unified communications services are available in more than 70 countries worldwide

• Unified Communications packages can be tailored to meet your specific requirements

• Cloud Conferencing: Leverage advanced IP networks and broad endpoint device support to enjoy global voice and video teleconferencing at competitive subscription rates

Global Voice Services

Global Voice Services

• GPBX: Create a virtual PBX via VPN; Integrate the voice telephony of global branches into a single unified number dialing scheme and extension system

• SIP Trunking: Leverage next-generation IP networks for global VoIP services without risk of oversubscription or costly CAPEX investments

• International 4008: A single toll free 4008 phone number provides domestic access across Mainland China. Connect incoming calls immediately with a designated overseas operator or call center

• International Toll-Free Service (ITFS): Establish toll free numbers in countries around the world, consolidating incoming customer calls into overseas call centers

Use Cases

Industry Solutions Serving Key Verticals with Global Expertise

Stay one step ahead of the competition with China Telecom Americas’ networking and connectivity solutions designed for the unique needs of key industry sectors.

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Frequently Asked Questions

Aren’t UC services expensive to deploy?

Our UC service provides competitive international call rates and reduces your travel costs and costs associated with upgrading traditional on-site services. Moreover, by leveraging our next-generation IP networks for global VoIP services, companies can extend their business communications worldwide without costly CAPEX investments.

Aren’t UC services over-hyped? What real benefits will my company experience?

By delivering a total solution that integrates voice, video and data, our UC service enables users to increase productivity, streamline workflows and collaborate with ease.

Won’t deploying UC across my company over-burden my IT department?

Our UC service actually relieves IT departments and their budgets from the labor-intensive and redundant tasks that typically occur when juggling multiple vendors.

We want to avoid vendor lock-in with a provider offering a cookie-cutter solution that won’t meet our organization’s unique requirements.

Our UC service offers customized packages based on the specific needs of enterprise.

Ready to get started?

Get in contact with a China Telecom Americas product and solutions specialist today.

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